FAQ

Shipping

 

All orders are processed within 3 to 7 business days upon receipt of your order. Please be aware that this time is additional to overall delivery time. Delivery time generally takes (shipped via USPS) between 20 to 38 business days.

 

Note: There are delivery delays in rare instances, where packages may take longer to be delivered than the listed time frame. Unfortunately, it is out of our control and customs may delay deliveries in some instances. Please contact us if you have not had any tracking updates for more than 30-60 business days. We only refund damaged or lost order. Lost relates to not receiving you package in the above allotted time frame. 


To return your product, you should mail your product to: 247 Arlington Pkwy Ne Atlanta GA, 30315

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will only cover shipping if the item is damaged and needs to be replaced.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Please consider our products are primarily sourced from oversees, which is why it may take some time for delivery. We are not responsible for undelivered packages (due to incorrect addresses). However, we can accommodate for damaged items and packages lost in transit as long as we receive proof (stated in refund section) within 5 days of receiving goods.